Something Went Wrong. Please Refresh the Page and Try Again.
Hullo AnilY(2),
For united states to know more about the issue I would like to ask;
- How do you access your account? Is it through a web browser, web email or mobile phone?
- Does the consequence happen when you are using a unlike browser or calculator?
- Take you received whatever mistake or default messages when you send or receive any email?
- Kindly verify what do you mean "Outlook" Is it Microsoft Office Outlook or Outlook.com?
We recommend that you may please optimize and upgrade your browser to make sure that it isn't contributing to this consequence. This will besides serve as an initial troubleshooting step to clean upwardly unnecessary clutter in your difficult deejay and improve browser performance.
To practise so, please visit the links below:
http://windows.microsoft.com/en-the states/windows/outlook/supported-browsers .
http://www.wikihow.com/Clear-Your-Browser'southward-Enshroud
You lot may also try the steps below:
i. Go to https://business relationship.live.com.
two. Nether Other options click on Connect with HTTPS.
3. Cull Use HTTPS automatically.
4. Click on Salve.
If the result withal persists please let usa know.
Thank you!
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The problem is persisting afterward trying all of the above. It is only affecting one of my accounts. I have other Outlook/hotmail accounts that are working. Here are answers to your questions:
- Access your account through a web browser, spider web email (not sure what the divergence is between web browser or web e-mail) I'grand using "live.com" on the computer.
- Does the issue happen when you are using a different browser or estimator? It happens using a different browser. I oasis't tried a unlike computer
- Have yous received any error or default messages when yous ship or receive any email? Yes "Outlook wasn't able to complete this asking. Microsoft may contact you about any problems you report." when I tried to ship an e-mail. Even so the email was sent and it was received past a different hotmail account.
I sent an electronic mail from a different hotmail business relationship to the problem account and it is listed as sent merely it was non received. - Kindly verify what practise you lot hateful "Outlook" Is it Microsoft Part Outlook or Outlook.com? Information technology is Outlook.com
We recommend that yous may please optimize and upgrade your browser to make sure that information technology isn't
I tried this and the other things but information technology didn;t assistance. I too shut down my computer and restarted just no change,
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Like many others I am getting the aforementioned message.
"
I keep getting Sorry, something went wrong. Delight try once more, or refresh the folio. If you keep seeing this message, go to Service condition to check if in that location's a problem with Hotmail.
I go on getting a yellow box at the top of my email page....
Deplorable, something went wrong. Please try again, or refresh the page. If you keep seeing this message, go toService condition to bank check if there'southward a trouble with Hotmail. Can someone please answer this question/problem?"
I access my mail service through my net browser. I never had this issue earlier Outlook took over---
I experience like I have to refresh my e-mail every few seconds-- my cache is cleared many times a mean solar day-- it is abrasive to be told that something is E'er wrong with Outlook/Hotmail.
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Hi doodle121458,
Welcome to Microsoft Customs!
I can encounter that being unable to admission your mailbox is not a very pleasant feel for you lot and understand your level of discomfort. It would exist more helpful if yous tin can provide us more details about your upshot. Delight refer to the guide questions beneath so nosotros tin identify the possible cause of your business concern and provide yous the troubleshooting steps to resolve information technology: Please post back your answers and so nosotros can further aid you lot with your business organization. Thank you,
Alix Xedjhidee
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I never said I was unable to admission my mailbox. I am not sure where y'all read that.
What I said is that I am constantly getting the message that "there is something wrong, please refresh. I get this anytime I try to look at a message, clear a mailbox, etc. I am spending majoring of my time refreshing Hotmail/Outlook.
I never had this issue before Outlook took over.
I can't reply near another browser considering I only employ Google Chrome.
I can't answer about using another figurer because I only have the one laptop.
I can't answer well-nigh using other Microsoft accounts because this one is the merely one I take.
All I know is that I, and many others, proceed getting the same message nearly 'something is wrong'.
I clear my cache, I make sure there are no issues on you main site, etc.
Please gear up this-- I am not the only i.
Sharon
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Hi,
The reason why nosotros are asking such questions is for us to determine where the problem is coming from. Now, we would similar y'all to endeavor other browsers so we can make certain that information technology is not causing the issue, please refer on the link beneath for the list of browsers that is supported by Outlook:
Which browsers are supported by SkyDrive, People and Outlook.com?
Feel gratuitous to ask if you have more questions.
Thanks
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I understand why you lot are asking the questions-- I was answering them. I was not disputing the reason yous were asking.
All I questioned was where you got the thought I couldn't access my postal service-- I never had said that. I said I was being told something was wrong-- that doesn't imply that I couldn't access mail.
As for other browsers I have no other browsers on my computer. IE 8/9 crashes many of the applications I use on the figurer. Firefox is extremely laggy. I have only used Google Chrome for years.
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Hullo,
I apologize for the confusion. Permit's motility on to resolving this issue. We would like to isolate the result by using some other reckoner or browser if this is possible on your end.
I would like yous to change your countersign to re-establish the connexion of your account from the server. Yous tin can follow the steps provided in the article below:
Outlook.com: Forgotten countersign or other sign-in problems
After resetting your password, please sign in to your account and observe if y'all will still meet the same error bulletin. If issue persists, get dorsum to u.s.a. with the affected e-mail address so that we tin check information technology on our end. Please refer to the private message I created for you lot and mail service the afflicted email address in that location. I initiate private message to go on your email address from public view.
Annotation:
You need to click the notification that states "You take a private reply to this message. Click here to read it on our secure individual message section," or past clicking the "Private Messages" tab.
We will be waiting for your respond.
Thank yous.
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well said sharon
i accept aforementioned problem constantly and it is doing my head in and wasting my time
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How-do-you-do colinmannix,
Thank you for posting your query in Microsoft Community Forums.
From the clarification, yous were as well getting an error "Sorry, something went wrong. Delight try again, or refresh the page..." while navigating in your mailbox. If this is correct, let me assist you with your issue.
I can only imagine the inconvenience this event might have caused you. Email is a critical part of our everyday lives and plays a crucial office in how we become things washed. Please follow the troubleshooting steps below so we can farther isolate the upshot.
* Cheque service status to ensure that there are no server issues hosting your account, to do this please sign in here https://status.live.com/ . * Access your account on other Outlook.com supported browser and check if you will encounter the same result. Follow this link to view which browsers are supported by SkyDrive, People and Outlook.com? * Delete cookies/temporary Cyberspace files, optimize browser or reset your IE settings past following the steps on this link . This volition clean up unnecessary clutter and ameliorate your browser'southward functioning. For instructions on how to optimize other browser,please click hither. If upshot persists, yous tin can write back to u.s.a. and we will be happy to help you lot further. Thank you, Cherry
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/sorry-something-went-wrong-please-try-again-or/4103a793-9375-461f-8b27-929ec8a33e70
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